Chatbot ethnographer gathers data at the Royal Highland Show

The collection of ethnographic data to inform design and development of IoT is becoming increasingly challenging as interactions are woven seamlessly into the fabric of our lives and are often intermittent and on the go. As part of an ongoing collaboration with the Royal Bank of Scotland, the STiPS project has created a chatbot ethnographer or “Ethnobot” to assist with …

STiPS: In the wild

The ‘Smart Transactions in Public Spaces’ project began in earnest over the summer with the recruitment of two key members of the team: Dr Ella Tallyn and Amy Isard. Ella is lead Research Associate and has experience in both commercial and academic posts as a user centred designer, using a range of methods from rapid usability testing to in-depth ethnographic …